Refund Policy
A legal disclaimer
At our brand, we are committed to delivering exceptional quality and an elevated shopping experience. If your purchase does not meet your expectations, we gladly accept returns within 30 days of the delivery date. Returned items must be unworn, unwashed, unused, and in impeccable condition, with all original tags, packaging, and accompanying materials intact. Once your return has been carefully inspected and approved, your refund will be issued to the original method of payment. Please note that original shipping fees are non-refundable except in cases where an item arrives damaged or an error occurred during fulfillment.
Refund Policy - the basics
To preserve the integrity of our collections, certain products—including final sale items, gift cards, intimate apparel, swimwear, and select accessories—are not eligible for return or refund. Should you receive a defective or incorrect item, we kindly ask that you contact our Client Services team within 7 days of delivery, including your order number and clear photographs of the issue. We are dedicated to resolving such matters promptly and with the highest level of care. We reserve the right to decline returns that do not comply with our return standards.